People re a curious species
and how we handle people is even more curious
Say some one did something different then we would and it resulted in negative outcome.
“why’d you do it this way you idiot, don’t you know better?”
“well that’s interesting, I never thought to do it that way. How did you go about doing this?” (and then gently figure out where they went wrong)
Yeah maybe they’re both saying the same thing, maybe the other person doesn’t need to be sensitive
but isn’t the second option more diplomatic?
Why cause a riff when we can control how we go about things and what we say?
Joe DiAndrea 